Terms of service
General Terms and Conditions (GTC)
Section 1 – Scope
1.1 These Terms & Conditions (“Terms”) govern the sale of products through the online store operated by Elite Watches (“Elite Watches,” “we,” “us,” or “our”).
By placing an order through our website, you agree to be bound by these Terms. Please read them carefully before making a purchase. If you do not agree with any part of these Terms, you should not use our website or place an order.
These Terms apply to all customers, including individual consumers, businesses, wholesalers, and other commercial purchasers, unless otherwise agreed in writing.
1.2 These Terms apply to:
- Your use of the Elite Watches website.
- All purchases made through our online store.
- Any agreements entered into between you and Elite Watches through our website.
1.3 The version of these Terms in effect at the time you submit your order will govern your purchase.
1.4 From time to time, Elite Watches may offer additional services, including:
- Watch trade-ins.
- Watch buyback services.
- Consignment sales.
- Special-order services.
- Other luxury watch-related services.
Where applicable, separate terms and conditions may govern those services and will apply in addition to these Terms.
Section 2 – Formation of the Contract
2.1 All products displayed on our website are provided for informational purposes only and do not constitute a legally binding offer to sell.
Product listings, descriptions, prices, and availability are subject to change without prior notice.
2.2 When you place an order by clicking the “Place Order,” “Buy Now,” or similar checkout button, you submit an offer to purchase the selected product.
Submitting an order does not automatically create a binding contract.
2.3 After your order is submitted, you will receive an email acknowledging that we have received your order.
This confirmation:
- Acknowledges receipt of your order.
- Summarizes your purchase.
- Does not constitute acceptance of your order.
- Does not guarantee product availability.
2.4 Your order will be reviewed before acceptance.
Elite Watches reserves the right to verify:
- Product availability.
- Pricing accuracy.
- Billing information.
- Shipping information.
- Payment authorization.
- Compliance with applicable laws.
- Potential fraud or suspicious activity.
A purchase contract is formed only when:
- We send you an Order Confirmation email; or
- We ship the ordered product.
2.5 Elite Watches reserves the right to refuse or cancel any order at its sole discretion, including but not limited to the following circumstances:
- The product is no longer available.
- Pricing or product information contains an error.
- Payment cannot be verified.
- Fraudulent or suspicious activity is suspected.
- Required identity verification cannot be completed.
- Compliance with applicable laws or sanctions cannot be confirmed.
If payment has already been received, any eligible refund will be issued to the original payment method.
2.6 If a product becomes unavailable after an order has been placed due to circumstances beyond our reasonable control, including supplier shortages or inventory errors, we may cancel the order.
If this occurs:
- You will be notified as soon as reasonably possible.
- Any payment received will be refunded promptly using the original payment method.
2.7 Elite Watches currently conducts business in English.
If translations of these Terms are provided for convenience, the English-language version shall govern in the event of any conflict or inconsistency.
Section 3 – Product Information, Availability, and Order Verification
3.1 We strive to ensure that all product information displayed on our website is accurate and up to date.
Product listings may include:
- Descriptions.
- Specifications.
- Photographs.
- Scope of delivery.
- Condition reports.
- Estimated delivery times.
- Availability information.
While we make every effort to accurately represent each watch, actual products may differ slightly due to:
- Lighting conditions during photography.
- Screen or monitor settings.
- Natural variations in materials.
- Manufacturer updates.
- Normal characteristics of pre-owned luxury watches.
For pre-owned watches, reasonable signs of age or previous ownership may be present and will be described whenever known.
3.2 Before accepting any order, Elite Watches reserves the right to conduct reasonable verification procedures to protect both our customers and our business.
These verification procedures may include:
- Identity verification.
- Payment verification.
- Billing address confirmation.
- Shipping address confirmation.
- Anti-fraud screening.
- Compliance with applicable U.S. laws and regulations.
- Inventory confirmation.
- Requests for additional documentation when necessary.
Failure to provide requested information may result in delays, cancellation of the order, or refusal to complete the transaction.
3.3 Although we make every effort to maintain accurate inventory records, product availability cannot be guaranteed until your order has been accepted.
If an item becomes unavailable after your order has been placed, Elite Watches reserves the right to:
- Cancel the order.
- Offer a comparable replacement product.
- Offer to place the item on backorder, where applicable.
- Issue a full refund.
3.4 Elite Watches reserves the right to:
- Correct typographical errors.
- Correct pricing errors.
- Update product descriptions.
- Modify product specifications.
- Correct inventory information.
These corrections may occur before or after an order has been submitted. If a material error affects your purchase, you will be notified before your order is finalized whenever reasonably possible.